…..that’s what Bell Captain Dale Rush told me the other day during a break. Dale is articulate, poised and totally connected to the Tacoma business community. Based on his education and experience alone, you could say he’s slightly overqualified for his job. So, like David Byrne once sang, How did he get here?

Late in his career, Dale did some deep sea soul searching. When he came up for air, he was holding one simple truth in his hand: what he likes most is meeting—and greeting—people. Think: hospitality industry. He also likes to keep his face forward to the public and let the bean counters worry about stats like “occupancy.” Once he figured that out, his career solution was as obvious as daylight. Now think: Bell Captain at the largest luxury hotel in his hometown. And that’s how he ended up at the Tacoma Sheraton, soon to be the Hotel Murano.

Three years ago, Dale walked into the lobby of this hotel and approached his long-time business acquaintance, Guest Services Manager Brian Correll. He pointed at the bell desk and told his friend, “I want that job.” Brian said, “Are you sure?” Dale said yes and within a couple of days he was outfitted in full Bell Captain regalia. And, as he likes to say, it was show time!

cheers,

Josh

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